Help desk software is necessary for expanding any business. Every company requires fully automated system to help keep their clients, web pages, and inventory management relationships running smoothly. The bigger your company and business gets, the more IT staff is needed, and the more money needs to be budgeted to keep the help desk running smoothly.
Support Services Manager (SMS) is a free helpdesk system which gives you a complete solution for your support desk, knowledge base management, and customer relations. It is possible only by this system to integrate your knowledge base, support desk, and web community into one environment.